Kindness is taking a compassionate and truthful approach with oneself and with others when they fail or make mistakes, rather than judging them harshly. Being compassionate means realizing imperfection is part of the shared human experience. It means accepting that something has gone wrong, being compassionate with yourself and others and taking new action that reflects kindness and compassion.

Kindness is not being nice or good or seeking to be liked. When we worry about being nice, we often avoid addressing gaps because doing so might make people uncomfortable. Kindness is not letting people off the hook and being complicit in their stunted growth. It is not accepting sub-performance and sweeping it under the carpet, where the struggles grow and frustration festers.

Coaching is partnering with clients to help them learn in an explorative and creative process whereby they grow personally and professionally to maximize their way of being and achievements. Coaching is not teaching.

The common thread to a rewarding coaching experience is your/your team’s desire to continue to evolve and grow. The ICF Global Coaching Client Study shows most clients reported improved work performance, better business management, more efficient time management, increased team effectiveness, and more growth and opportunities. The same study found an increase in self-confidence, enhanced relationships, more effective communication skills, better work-and-life balance and an improvement in wellness. 86% of companies say they made back their investment. 99% of people polled report being somewhat satisfied or very satisfied with their coaching experience.

Team coaching is a co-creative, reflective and learning by doing process with a team to strengthen its dynamics and relationships to accelerate the team’s achievement of common purpose and desired results. 

Team coaching maximizes the team’s ability see their system and the systems they are connected with so team members make conscious choices on how best to achieve their results. It facilitates leader growth, team development and organizational change, and ultimately changes the team’s culture.

Team coaching enhances clarity, collaboration, innovation and accountability. It generates high impact teams, increases personal awareness, enhances leadership capabilities and facilitates work across teams.

Team members become more skilled at:

• Seeing and altering how relationships function within the team
• Seeing patterns of behaviour, including conversation patterns
• Identifying and testing assumptions
• Aligning behaviour with team and organization values
• Process thinking
• Achieving results by making choices based on seeing the team as a part of a larger system.

The International Coaching Federation (ICF) is the leading global organization that sets high standards, providing independent certification and building a worldwide network of trained coaching professionals. To achieve credentials through ICF coaches must demonstrate mastery of coaching skills, integrity, and dedication to clients. https://coachfederation.org/

The ICF offers three credentials.

Associate Certified Coach (ACC) – 60+ hours of formal training, 100+ coaching hours

Professional Certified Coach (PCC) – 125+ hours of formal training, 500+ coaching hours

Master Certified Coach (MCC) – 200+ hours of formal training, 2500+ coaching hours

The ICF expects all members and credentialed coaches to adhere to the elements and principles of ethical conduct: to be competent and integrate ICF Core Competencies effectively in their work. In line with the ICF core values and ICF definition of coaching, the Code of Ethics is designed to provide appropriate guidelines, accountability and enforceable standards of conduct for all ICF members and ICF credential-holders, who commit to abiding by the following ICF Code of Ethics.

https://coachfederation.org/code-of-ethics